Legal Notices

DeRoyal.com Legal Notices

General Notices

All content on this website is owned and controlled by DeRoyal Industries, Inc., its subsidiaries, divisions, or affiliated entities (the “owners”) and is protected by worldwide copyright laws. You may access and download information only for your non-commercial, personal use. No modification or further reproduction of the content provided on this website is allowed without the express written consent of DeRoyal Industries, Inc. The content of this website may not be otherwise used or copied in any way.
The owners of this website will use reasonable efforts to include up-to-date and accurate content on this website, but makes no representations, warranties, or assurances as to the accuracy, currency, or completeness of the information provided. The owners of this site shall not be liable for any damages or injury resulting from your access to, or inability to access, this Internet site, or from your reliance on any information provided at this Internet site.
This website may provide links or references to other sites; however, the owners of this site have no responsibility for the content of such other sites and shall not be liable for any damages or injury arising from that content. Any links to other sites are provided as merely a convenience to the users of this website.
The trademarks, service marks, trade names, trade dress and products on this website are protected in the United States and internationally. No use of any of these protected items may be made without the prior, written authorization of the owners of this site, except to truthfully, accurately and fairly identify the products or services of the company.
This website provides access to summary and catalog information related to FDA regulated medical devices. The information provided on this website is not intended and should not be used in place of the official labeling and packaging accompanying the products of the owners, including all indications for use, contraindications, instructions, warnings or cautions. Additionally, no information provided on this website should be considered to be substituted for the advice of a properly licensed medical professional regarding the diagnosis or treatment of any condition, injury or disease.
Any billing code information provided by DeRoyal Industries, Inc. (“DeRoyal”) is only a recommendation provided for the convenience of and as a resource to healthcare professionals. These recommendations are based upon private and public information including billing descriptors, diagnostic codes, Medicare PDAC information and information from experienced consultants and DMEPOS suppliers. DeRoyal does not guarantee or imply claim reimbursement or coverage for any specific DeRoyal product or in any specific amount. The Durable Medical Equipment (DME) Medicare Administrative Contractor (MAC) for your region ultimately determines the appropriateness of reimbursement of a particular product, for a particular patient, given the appropriate diagnosis. DeRoyal strongly cautions the users of this information to always verify the applicability of a given billing code with their MAC prior to seeking reimbursement for a DeRoyal product. For more information, please visit the following websites:
DeRoyal orthopedic products are primarily reimbursable as “off-the-shelf” orthotics and should be coded accordingly. However, in certain circumstances, some DeRoyal orthopedic products may be modified significantly by the supplier or healthcare professional in order to specifically tailor the fit or function of the orthosis to a particular patient. In some of these cases, the orthosis may be reimbursable as “custom fitted.”DeRoyal strongly cautions suppliers or healthcare professionals to ensure that any items submitted as “custom-fitted” meet all the criteria applicable to the appropriate utilization of that designation and related codes.

This information does not constitute medical advice. Information provided by DeRoyal to customers and potential customers related to treatment protocols, product suggestions or billing code recommendations is provided for the convenience of healthcare professionals who, in their professional judgement, utilize DeRoyal products in the treatment of their patients. DeRoyal makes every attempt to ensure the accuracy and completeness of this information; however, diagnosis and treatment must be tailored to the specific circumstances of each patient. No information provided by DeRoyal should be used as a substitute for the professional judgment of a licensed healthcare professional.

The billing information provided by DeRoyal is subject to change by the appropriate Medicare authorities and, while DeRoyal makes every reasonable attempt to update this information regularly, the applicability of any information provided should be verified with the appropriate Medicare authority prior to the submission of any claim for reimbursement. Any questions concerning reimbursement should be directed to the appropriate MAC authority.

Social Media Terms of Use

DeRoyal welcomes conversation about our products, services, and activities. You can find us on Facebook, Twitter, Instagram, LinkedIn, and YouTube. Please refer to the policies and practices regarding data privacy and security of these social media platforms or third-party websites. DeRoyal is not responsible for any third-party content published, posted, or otherwise transmitted via these platforms. DeRoyal does not endorse any information contained on these platforms; such content remains solely the views, opinions, and responsibility of such company or party, other than content provided by DeRoyal. Please notify us if you feel any information on our social media profiles violates any of these Terms of Use.

Be Courteous. Users may not post a) excessive name calling, profanity, fighting words, discriminatory epithets, sexual harassment, bullying, gruesome language or the like; b) fraudulent or misleading information; c) in violation of any intellectual property rights or privacy rights of another; d) in violation of any law or regulation; or e) in violation of the Health Insurance Portability and Accountability Act (HIPAA), or the HITECH Act standards. DeRoyal reserves the right, in its sole discretion, to remove content and prohibit individuals from participating on its social media profiles.
Be Relevant. DeRoyal’s social media sites are for discussions about DeRoyal only. Keep the conversation relevant to the community and contribute to the dialogue. We reserve the right to remove a) off-topic, spam or promotional postings; b) content compromising privacy rights of another, patient confidentiality, or protected health information (PHI); c) proprietary, confidential, sensitive, or nonpublic comments; or d) content otherwise inconsistent with the general purpose of DeRoyal’s social media profiles.
Be Real. All DeRoyal social media sites postings should come from a real person and, where applicable, a real profile. Postings from fake or anonymous profiles will be deleted when discovered.
Be Aware. The DeRoyal logo and images on any of its social media profiles are the property of DeRoyal. By posting content to our social media profiles, you grant DeRoyal a non-exclusive, royalty-free, perpetual, worldwide license to use such content posted by you, as well as rights to copy, distribute, transmit, display, reproduce, edit, translate and reformat, or otherwise incorporate into a collective work.
Be Selective. There is a place for customer service-related questions, complaints, or concerns from our customers and followers. If you are a customer and have a customer service comment, complaint, or concern, we encourage you to contact us below to ensure that we can respond in a timely manner.

Please Note:

We will respond to, and then remove, comments that reference an adverse event related to our products. If you have experienced an adverse event using one of our products, please report it to us by calling 1-888-938-7828.
DeRoyal endorses the use of its products only when appropriately prescribed by a licensed healthcare provider (for prescription only products) and only in accordance with the labeling and instructions for use. We remove comments that contain medical advice or discuss uses of our devices that have not been approved by applicable regulatory bodies.
We do not accept product ideas via any social media outlet.

DeRoyal’s social media sites are considered public forums. If you choose to post comments to these sites, please be selective in the information you choose to share. Voluntary disclosure of your private health information, non-public personal information (NPPI), intellectual property (such as product ideas), or other private information on these sites is made at your own risk. DeRoyal is not responsible for maintaining the confidentiality of information voluntarily disclosed.

If you are a DeRoyal employee, please see our Social Networking and Social Media Guidelines in the Employee Handbook.

DISCLAIMER:

THE CONTENT AVAILABLE ON DEROYAL’S SOCIAL MEDIA SITES IS FOR INFORMATIONAL AND COMMUNITY PURPOSES ONLY. ALWAYS SEEK THE ADVICE OF YOUR DOCTOR OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION. DEROYAL IS NOT RESPONSIBLE FOR THE POSTINGS AND OPINIONS OF THIRD PARTIES. DEROYAL DOES NOT VERIFY, APPROVE OR ENDORSE THE COMMENTS OR ANY INFORMATION POSTED BY VISITORS TO OUR SOCIAL MEDIA SITES, DOES NOT WARRANT THEIR ACCURACY, AND ASSUMES NO RESPONSIBILITY OR LIABILITY ARISING FROM CONTENT OF THESE SITES NOR FOR ANY ERROR, OMISSION, DEFAMATION, LIBEL OR SLANDER. CAUTION SHOULD BE USED BEFORE RELYING ON ANY PARTICULAR STATEMENT OR OPINIONS EXPRESSED HEREIN.

Product Brand Trademarks

REGISTERED TRADEMARKS ®

Registered Trademarks of DeRoyal Industries, Inc. in the USA and other countries. The superscript registered trademark symbol (®) must appear immediately after the brand name.

COMMON LAW TRADEMARKS ™

Trademarks of DeRoyal Industries, Inc. in the USA. The superscript common law trademark symbol (™) must appear immediately after the brand name.